❓ FAQs

Have questions? You’re in the right place. Our FAQ section was built to address the most common challenges and questions ScoutPro users encounter—so you can find clear, actionable solutions without having to comb through lengthy documentation.

In this space you’ll discover:

  • Zero-Result Scenarios: Learn why some searches return no hits and how to refine your queries.
  • Over-Hit Reduction: Tips for narrowing broad result sets down to the suppliers you actually need.
  • Location Filtering: Best practices for targeting headquarters versus branch offices.
  • Query Crafting: Guidance on balancing detail in your natural-language searches.
  • Coverage Gaps: Why some familiar vendors don’t appear, and how our Match & Enrich service can fill in those gaps.
  • Language Support: How ScoutPro’s AI handles English and local-language content.
  • LLM Variability: Why identical searches may yield slightly different results—and how to lock in consistency.