Why are some known suppliers missing from my search?

Scenario: You searched for a company name (e.g. “Acme Corp”) and got no hits. ScoutPro is built for product-centric searches, not general company lookups, so it won’t return a result unless you query a specific product or service that the company offers.

What to Do: Reframe your search around the product or service—e.g.
industrial hydraulic pumps Acme

This guides ScoutPro’s AI to match the right product profile, then surface the company.

  • Bonus Tip: For any suppliers you still can’t find, leverage our Match & Enrich service: share your list, and we’ll validate and refresh each profile with the latest data.